Have questions? Here you’ll find answers to common questions about our products, orders, shipping, and policies.
About Centroamérica Direct
Products & availability
Orders & purchasing
Shipping & delivery
Payments
Returns & refunds
Customer support
Centroamérica Direct is an e-commerce platform that connects customers in the USA with quality products from Central America, making it easier to shop safely, quickly, and reliably from one place.
Centroamérica Direct is for customers in the USA looking for convenient access to quality products from Central America through a trusted online platform.
Our website is available 24/7, so you can place your order anytime, any day. If you need to contact customer service, our team is available during regular business hours, and inquiries are handled in the order they are received.
Yes. We use secure technology and encryption systems to protect your personal and financial information at all times.
Yes. We respect your privacy and comply with applicable data protection regulations to ensure your information is handled securely.